Cancellations
At Maycroft Dental Practice, we are committed to offering our patients top-quality service.
We kindly ask for your cooperation to help us maintain this level of service. If you cannot attend a scheduled appointment, please inform us at least 24 hours in advance, allowing us to reallocate the slot to another patient.
Unfortunately, failing to provide adequate notice might result in a late cancellation fee. For appointments exceeding 60 minutes, we would greatly appreciate it if you could provide us with a minimum of 48 hours notice.
Failure to Attend (FTA)
Without a genuine reason, missing appointments or cancelling with minimal notice takes away the chance for other patients to access vital dental services.
Please note that any missed appointments with our hygienist will incur a fee of £42 for every 20-minute interval.
New patients who fail to show up for their initial appointment will not be given another booking.
Furthermore, any patient receiving three FTA notifications will subsequently not be seen by our practice again.